Why Are Ruggedized Tablets Perfect For Field Service?

The Rugged Tablet is a rugged, purpose-built device designed to operate in harsh conditions. Their construction allows them to withstand extreme weather, resist moisture and cope with harsh usage, making them ideal tools for outdoor operations and industries where reliable technology is essential in demanding environments. These tablets are typically waterproof, dustproof, and impact-resistant, ensuring that they will operate reliably in any setting.

If you have technicians and service personnel in the field, you want them to have everything they need to perform service, inspections or repairs. But when they need to access product or asset information, technical specifications, job descriptions, and company and customer communications while on the go, it often requires a bunch of phone calls or a return trip to headquarters.

Things get even more complicated when you also need to be able to scan barcodes and keep track of all the work you perform on each piece of equipment or asset to ensure compliance and manage inventory, billing and costs. That's where a ruggedized tablet will be the ideal field service solution for many of these customers:

1 High durability and low cost

In the field, weather, temperature extremes, dust, dirt, humidity, water, spills and drops can damage or destroy many mobile devices. If you don't want to spend a fortune repairing or replacing damaged equipment, ruggedized enterprise tablets with military-grade durability are ideal for field service.

2 Easier to operate with a larger screen

When you're using a small handheld mobile device with a limited screen size, there's not enough room for all the information, data, and buttons field workers need to complete their work and navigate mobile apps and communications. This means more clicking steps are required to complete each process. However, with ruggedized tablet, you can use a larger screen size. Rugged tablets can display more data and information, and can reduce the number of steps needed to accomplish critical tasks and complete mobile workflows.

3 Powerful battery life

When you're out in the field all day using your mobile device, especially outdoors and in the sun, you need higher screen brightness, and battery life is often a shortcoming. But rugged tablets have a huge advantage because they feature dual batteries that can be removed and replaced at any time, and the tablet won't shut down when one of the batteries is replaced, ensuring work continuity.

4 Mobile/stationary office assistant

Ruggedized tablets can be used as multipurpose devices in a variety of environments, including in the field as well as mounted in a vehicle or parked in an office. The rugged tablet PCs make it easy to use them in the office or in a vehicle. The adjustable hand strap allows you to strap the tablet to your hand, making it easier to work on the move.

5 Field service and workflow automation

You can automate many field service workflows by combining ruggedized tablets with mobile apps and software tools for everything from order, service and repair management to billing, inventory and voice or text communication.